Contact
Get in touch
Questions about an order, feedback on a product, wholesale enquiries, or just a chat — we read every email and reply within one business day.
Business hours
Monday to Friday, 9am–5pm AEST (Sydney time). Australian-based support team. No offshore call centres.
Order status & tracking
Already placed an order? Quickest answer lives on our Track Order page — just enter your order number and email.
Wombat Club members
Club members get priority support. Reply within 4 business hours, guaranteed. Email us from the address linked to your membership.
Send us a message
Use the form below and we'll get back to you within one business day. For urgent order issues, please email directly so we can action it straight away.